Personalized Project Management Learning with Chatbots

ChatLearn

The objective of the ChatLearn project is to develop educational chatbot solutions that renew digital higher education and make it more personalized, interactive and engaging to students with different competence levels and in different life situations. Our context is the multi-disciplinary field of project management taught for a wide array of students in universities.

Funders

Project information

Project duration

-

Funded by

Other International

Project funder

European Union Erasmus+

Funding amount

308 098 EUR

Project coordinator

University of Oulu

Contact information

Contact person

Project description

In ChatLearn project the aim was to develop and enable a more personalized project management learning experience for our higher education students by developing an educational chatbot that utilizes engaging digital project management learning materials, which were also developed in this project. The chatbot is able to teach project management fundamentals to students from different disciplines. It can be integrated in project management courses or in more general management courses. We piloted it in our courses and conducted research on its user experiences. By providing concrete guidelines and templates also teachers from other fields can develop their own subject specific chatbots. Based on this research we established pedagogical guidelines for using educational chatbots in higher education online courses.

Project actions

The project has been performed in strategic partnership with the WU Vienna (Austria), Politecnico di Milano, (Italy) and Reykjavik University, (Iceland) under the coordination of University of Oulu (Finland). Project management is a central part of the curriculum in these universities where project management fundamentals are taught to over 5000 students yearly. The project is supported by IPMA - International project Management Association as a dissemination partner, and other associated partners include IBM Finland Oy, Vienna University Children’s Office, Austria, SORPA bs, Iceland, and WiseUp Engineering, Italy.

The project was organized in work packages and activities that aimed to develop guidelines and templates for the development of educational chatbot, develop the context specific chatbot solution and implement it in a variety of project management courses, provide inputs how student clustering can be used to facilitate the personalization of chatbots, develop an open project management materials bank that the chatbot can use and create understanding of the current status on the use of educational chatbots in the higher education section, report our development and student user experiences as well as develop pedagogical guidelines and future trajectories for the use of educational chatbots in higher education.

In addition to the development work we organized dissemination events, staff training events and continuous online transnational co-operation meetings between the partners as well as continuously monitored and controlled the progress of the project. All these activities enabled the effective communication and spread of the results and development of strong educational networks, articularly within the field of project management.

The final conference of the project “The Future of Teaching and Learning: AI Applications in Project Management and beyond” was held on 2 and 3 May 2024, at WU Vienna, hosted by the Project Management Group/WU Vienna. Please find the link to conference Call for Proposals and conference website below. The conference included paper presentations, panel discussions, workshops and posters on topics relevant to the conference theme.

Project results

In line with the project aims the following results (R1-7) are produced during the project and on its completion: (R1): Technology mapping and current state analysis report; (R2): Conceptual model, educational design and template for creating an educational chatbot for higher education; (R3): Educational chatbot for learning project management fundamentals (GitHub) and overview of system (pdf); (R4): Cluster analysis of student participants through machine learning analysis; (R5): Open project management education resources material bank implemented; (R6): Implementation and pedagogic guidelines for the use of educational chatbots as part of digital higher education courses; (R7): Research paper on educational chatbots (pdf abstract, final version will be updated after publishing).

Project details and results material can also be found on Erasmus+ Results Platform.

Please follow us on LinkedIn: #ChatLearn Project

Multiplier event Webinar recording 25.1.2023: Personalized learning with chatbots – Insights from the ChatLearn project

Multiplier event Webinar presentation material 25.1.2023 (pdf)

Multiplier event Final Conference Call for Proposals: The Future of Teaching and Learning - AI Applications in Project Management and Beyond

Multiplier event Final Conference website: The Future of Teaching and Learning - AI Applications in Project Management and Beyond, Vienna, 2-3 May, 2024