Mohsin Abdur Rehman

Mohsin Abdur Rehman (MBA, University of Bolton, UK) is a Doctoral Candidate at the Department of Marketing, Management, and International Business at Oulu Business School, University of Oulu, Finland. Currently, he is also a Visiting Research Fellow at the Center for Consumer Marketing at the Stockholm School of Economics, Sweden. His research explores the interplay between customer experience and the customer journey, with a particular focus on how experiences evolve. Before joining the PhD program, Mohsin worked in the automotive industry for seven years. He actively collaborates with international scholars on various academic projects and his research has been published in numerous peer-reviewed journals and edited books.

Research interests

  • customer experience
  • customer journey
  • transformative consumer research
  • service marketing

Researcher information

Researcher profiles

Mohsin

Contact information

E-mail

mohsin.abdurrehman@oulu.fi

Visiting address

Room: TA221

Postal address

Oulu Business School, P.O. Box 4600, 90014 University of Oulu